Baca Juga: Cara Cek BLT El Nino Lewat HP, Cair Rp 1 Juta Desember 2023 Ditambah 2 Bansos Ini, KPM Pasti Bahagia
Rinciannya, lima kategori Corporate, yakni Best Technology Innovation (Platinum), Best Employee Engagement (Platinum), Best Digital Media (Gold), Best Customer Experience (Gold), dan Best People Development (Silver).
Kemudian, tiga kategori individual, yakni Best Desk Control (Bronze), BTB Agent Inbound (Bronze), Best Agent Digital Email (Silver) dan satu kategori team work, yakni Best Scheduling (Platinum).